General Info
Warranty, servicing, shipping and everyday ownership answers.
Warranty Information and How To Return Your Control Unit
Portable Spas NZ warrants all Spa Models and the Wicker Surround Set only against defects in material and workmanship for a period of: ONE (1) Year. The warranty per
Portable Spas are NOT compatible with Silver Products
Our Portable Spa range has been tested and is compatible for use with both bromine and chlorine. Our products have not been tested for silver products and its use i
Pairing the Remote with the LED Light Strip
If you cannot get your remote to function with the LED light strip on Aurora or Oslo models, first make sure you insert batteries into remote as remotes do not ship
Older Spa Models and 120 Pleat Filters
120 Pleat filters do not require the cartridge filter bayonet as shown above. The base of the bayonet is essentially built into the 120 pleat filters and the filter
Insect and Rodent Mayhem
Insects such as ants and cockroaches can cause severe damage to your control unit. Slugs and rodents also seem particularly fond of the heat coming from your contr
How To Operate The Heating Timer
The timer function on your smart control or top panel works differently to a conventional timer. You CANNOT set specific times of day that you would like the spa to
How Much Should My Spa Running Costs Be?
There are a number of variables that will affect your spa's running cost. These include set temperature, how often you are running the bubbler, if are you keeping th
Power Outages and PRCD Management
Is This You? Living in a location in New Zealand where you sometimes lose power? And especially for those that have an MSpa located at a holiday home or other loca
Extension leads and MSpas
Flexible Placement Your MSpa can be situated on any flat surface anywhere inside or outside on your property. That flexibility is one of the spa pool's highlights. E
Holiday / remote settings
When you aren’t going to be using your MSpa for a while, you need not drain it,deflate it and store it away. Of course that is still an option, but some Kiwis choose
How Long Can You Leave Your MSpa in Standby Mode?
Dave's comment: I've not yet found the limit. The longest I've left one of my MSpas has been 6 weeks. Quick Method When I'm sure I won't be back at my MSpa within a
MSpa Storage Guide
Before Storing Your MSpa Follow these steps to properly prepare your MSpa for storage: 1. Clean the Control Unit Pipes Check your control unit pipes for any residu
Inflatable Insulation Bladder Care
The instructions say stop inflating before all wrinkles have gone. After years of experiencing the deflating insulation bladder, I learnt a few things that I have be
Filter Cartridge Care
Understanding the Filter Indicator The filter symbol on your MSpa will flash at you when the MSpa determines it's time to replace the filter with a new one. You can
Portable Spas NZ Preventative Maintenance Guide
Maintaining your portable spa is the key to enjoying its comforts for years to come. By following this practical, easy-to-implement routine, you can prevent costly r