For every MSpa owner in Aotearoa
Your spa,
looked after. Always.
Every troubleshooting article, water-care routine, owner manual and how-to video we've ever published — gathered in one place, free, for the life of your spa.
Browse the Help Centre
Straight answers, organised the way you ask them.
Hints, Tips & How-To Videos
Short how-to videos covering maintenance and care.
18 articles →
02🛠Troubleshooting
Error codes, heater resets and fixes you can do yourself.
16 articles →
03💬General Info
Warranty, servicing, shipping and everyday ownership answers.
15 articles →
04📘Owners Manuals
Official manuals and set-up documents for every model.
11 articles →
05🎬Setup Videos
Watch step-by-step set-up videos for your spa model.
11 articles →
06💧Water Care
Keep your water clean, clear and safe with simple routines.
3 articles →
Free tool · Spa Water Tester
Is your water safe to soak?
Dip an AquaChek strip, match the colours on screen (or snap a photo), and get exact teaspoon-and-tablespoon dosing for your spa's size — in under a minute.
From the blog
Guides owners keep coming back to
17 November 2025
Complete Guide to Fixing F1 Errors in Your MSpa Portable Spa
20 November 2025
Why We're Now Recommending Bromine for Your MSpa (And Why It Matters)
15 June 2026
How to keep your spa water healthy when you don't soak often
27 April 2026
Save on Power Costs: The Hidden Sign Your Filter Cartridge Needs Replacing
8 December 2025
How to Repair Your Inflatable Spa Pool Liner: A Step-by-Step Guide
2 July 2026
How to Pack Down and Store Your Portable Spa the Right Way
Lost the paperwork? No worries.
Every owner manual and set-up guide — Oslo, Denver, Bergen, Tekapo, Camaro, Mono Eco, Cocoon Eco and Tidal Eco — available to download as PDF, whenever you need it.